Terms of service

These Terms of Service govern access to and use of https://novarano.com/ (the “Website”), operated by Nova Rano, including all products and services made available through the Website.

Company Information

Shop Name: Nova Rano
Company Name: Christiaans Ecommerce LLC
Company Number: 2025-001846281
EIN Number: 38-4379832
Business Address: 3000 Lawrence Street, Denver, CO 80205, United States
Phone: +1 720-796-3270
Email: info@novarano.com

By visiting, browsing, or using the Website, you confirm that you have read, understood, and agreed to these Terms of Service.

Visitors may browse the Website without creating an account. However, placing an order requires registration and explicit acceptance of these Terms before completing the transaction.

The Website provides clothing and accessories under the Nova Rano brand. These Terms form the complete legal framework governing the use of the Website and purchases made through it. They replace all previous agreements or understandings unless otherwise agreed in writing.

Please review these Terms carefully. If you disagree with any provision, you must not access or use the Website. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Our Website is hosted through Shopify Inc., which supplies the e-commerce infrastructure that enables us to offer and sell products and services.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you have reached the legal age of majority in your jurisdiction of residence or have provided consent for any minor dependents under your supervision to use this Website.

You must not use our products or Services for an illegal or unauthorized purpose. While using the Service, you may not violate any applicable law or regulation, including intellectual property laws.

Sending viruses, worms, malicious software, or other code designed to damage or disrupt the Service or connected systems is strictly prohibited.

A violation of these Terms may result in the immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any person at any time and for any reason.

You understand that your content, excluding payment information, may be transmitted without encryption across different networks and modified to meet technical requirements. Credit card information is always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or Website without our prior written permission.

Headings are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information presented on the Website is inaccurate, incomplete, or outdated. Website content is provided for general informational purposes and should not be relied upon without consulting other appropriate sources.

The Website may contain historical information that is provided for reference and may no longer reflect current circumstances. We may change Website content at any time, but we are not obligated to update any information.

You are responsible for monitoring the Website for changes.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

Prices for products may change at any time without advance notice.

We reserve the right to change, suspend, or discontinue the Service, or any part of it, at any time without notice.

We will not be liable to you or any third party for any price change, modification, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS

Some products may only be available online through the Website and may be offered in limited quantities.

We make reasonable efforts to present product images and colors accurately. However, we cannot guarantee that the display on your device will accurately represent the actual appearance or color of a product.

We reserve the right to restrict sales to any person, household, geographic region, or jurisdiction. We may also limit product quantities or discontinue products at any time.

Product descriptions and prices may be changed without notice. Any offer for a product or service is void where prohibited.

We do not guarantee that products, services, information, or other materials purchased or obtained through the Service will meet your expectations or that every error in the Service will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to decline or cancel an order placed through the Website. This may include orders that appear to have been submitted by dealers, resellers, or distributors.

If we change or cancel an order, we may attempt to contact you using the email address, billing address, or telephone number provided during checkout.

You agree to provide complete, current, and accurate account and purchase information for every transaction. You must promptly update your information when necessary.

For further information, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may give you access to tools provided by third parties that we do not monitor or control.

You acknowledge that these tools are provided “as is” and “as available” without warranties, representations, conditions, or endorsements.

Your use of optional third-party tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

Certain products, content, or services available through the Website may contain materials supplied by third parties.

Third-party links are provided for convenience. We are not responsible for reviewing or verifying the accuracy, content, or practices of third-party websites.

We are not liable for any loss or damage connected to the purchase or use of products, services, resources, or content obtained through third-party websites.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you provide ideas, suggestions, feedback, or other materials, whether requested by us or submitted voluntarily, you agree that we may edit, copy, publish, distribute, translate, and otherwise use those submissions without restriction.

We are not required to keep submissions confidential, provide compensation, or respond to them.

We may monitor, edit, or remove content that we consider unlawful, offensive, threatening, defamatory, or otherwise objectionable.

Your submissions must not violate the rights of third parties or contain illegal, harmful, or malicious material. You remain solely responsible for the content you submit.

SECTION 10 – PERSONAL INFORMATION

The submission and processing of personal information through the Website are governed by our Privacy Policy. Please read our Privacy Policy for additional information.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Information on the Website may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, prices, promotions, shipping charges, delivery estimates, or product availability.

We reserve the right to correct errors, change or update information, and cancel orders at any time without prior notice, including after an order has been submitted.

SECTION 12 – PROHIBITED USES

You may not use the Website or its content:

For any unlawful purpose
To violate applicable laws or regulations
To infringe intellectual property rights
To submit false or misleading information
To upload or transmit malicious code
To collect personal information without permission
To interfere with the Website’s security features

A violation of these restrictions may result in the immediate termination of your access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that the Service will always be uninterrupted, timely, secure, or free from errors.

The Service and all products provided through it are made available “as is” and “as available,” without express or implied warranties of any kind.

To the fullest extent permitted by applicable law, Nova Rano and Christiaans Ecommerce LLC will not be liable for any loss, damage, or claim arising from your use of the Service or products purchased through it.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nova Rano, Christiaans Ecommerce LLC, and their affiliates, officers, employees, contractors, and service providers from claims arising from your violation of these Terms or applicable laws.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be treated as severed without affecting the validity or enforceability of the remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by you or us.

We may terminate or suspend your access to the Service if we determine that you have violated these Terms.

Rights and obligations arising before termination will continue to apply after termination where appropriate.

SECTION 17 – ENTIRE AGREEMENT

These Terms and all policies referenced within them form the complete agreement between you and Nova Rano regarding the Service. They supersede all previous agreements, communications, and proposals.

Any ambiguity in the interpretation of these Terms will not be interpreted against the party responsible for drafting them.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services are governed by and interpreted in accordance with the laws of the United States.

SECTION 19 – CHANGES TO THESE TERMS

You may review the latest version of these Terms of Service on this page at any time.

We reserve the right to amend or replace these Terms at our discretion. Continued use of the Website after changes are published constitutes acceptance of the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

Eligible products may be returned within 30 days after delivery, subject to the requirements stated in our Refund Policy.

Approved refunds are issued to the original payment method within 10 days. We do not charge restocking fees.

Original shipping charges are non-refundable.

SECTION 21 – CONTACT INFORMATION

If you have questions or require support, please contact us:

Customer Service Hours:
Monday–Friday: 08:00–18:00 (GMT-05:00) New York Time
Saturday and Sunday: 10:00–16:00 (GMT-05:00) New York Time

Average Response Time: Within 24 hours