Terms of service

Acceptance of Terms

By accessing or using this website, including when placing an order, you agree to these Terms of Service and all policies referenced within them. These Terms apply to every user of the website, including visitors, customers, vendors, and contributors. If you do not accept these Terms, please do not access or use the website.

General Conditions

Users must not upload, transmit, or distribute harmful software, viruses, malware, or any other disruptive code. Nova Rano reserves the right to restrict or terminate access to the website if these Terms are violated or improper conduct occurs.

Accuracy of Information

All website content, including product descriptions, photographs, specifications, and prices, is provided for general informational purposes. Nova Rano makes reasonable efforts to keep this information accurate and current but cannot guarantee that all content will always be complete, accurate, or error-free. Any reliance on website information is at the user’s own risk.

Service & Price Modifications

Product availability, pricing, and services may be changed at any time without prior notice. Nova Rano will not be liable for any modification, price change, temporary suspension, or discontinuation of a product or service.

Products & Orders

All products and orders are subject to our Return and Refund Policy. Product colours and other visual details may appear differently depending on the screen, device, or display settings being used. Nova Rano makes reasonable efforts to display product information and images accurately.

Billing & Account Information

Users are responsible for providing complete, current, and accurate billing, shipping, and account information. Nova Rano reserves the right to cancel an order if the submitted information cannot be verified or is found to be incomplete or incorrect.

Optional Tools & Third-Party Links

The website may provide access to third-party tools, services, or external links. These are made available “as is” and without warranties or guarantees. Nova Rano is not responsible for problems resulting from their use or for the accuracy, legality, availability, or reliability of external content. The inclusion of a third-party link or tool does not imply endorsement.

User Comments & Submissions

Any reviews, feedback, suggestions, or other content submitted to Nova Rano may be used, edited, reproduced, published, translated, or distributed. Nova Rano is not obligated to keep submissions confidential or provide compensation for them.

Personal Information

Personal information collected through this website is handled in accordance with our Privacy Policy. By using the website, users acknowledge the collection and processing of their personal information as described in that policy.

Errors, Inaccuracies & Omissions

Product information, prices, promotions, availability, or other website content may occasionally contain typographical errors, inaccuracies, or omissions. Nova Rano reserves the right to correct such information, update content, and cancel any affected orders where necessary.

Prohibited Uses

The website must not be used for unlawful activities, intellectual-property infringement, malware distribution, harassment, discrimination, fraudulent conduct, or interference with website security or functionality. A violation of these restrictions may result in the suspension or termination of access.

Indemnification

Users agree to indemnify and hold harmless Nova Rano, Christiaans Ecommerce LLC, and their affiliates, service providers, employees, and representatives from claims, losses, liabilities, damages, or expenses resulting from a violation of these Terms or applicable laws.

Severability

If any provision within these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law. All remaining provisions will continue to apply in full.

Termination

These Terms remain effective unless terminated by either the user or Nova Rano. Termination does not affect any rights, responsibilities, or obligations that arose before the termination date.

Entire Agreement & Governing Law

These Terms, together with all policies referenced herein, form the complete agreement between users and Nova Rano regarding use of the website. They supersede any previous communications or agreements relating to the same subject. These Terms are governed by the applicable laws of the United States.

Changes to Terms

Nova Rano may revise these Terms periodically. Updated Terms become effective once published on this website. Continued use of the website following an update constitutes acceptance of the latest version.

Shopify Platform

This online store is hosted by Shopify Inc. Store data is hosted and protected through Shopify’s infrastructure and security systems.

Company Details

Nova Rano is owned and operated by Christiaans Ecommerce LLC, a company registered in the United States.

Store Name: Nova Rano
Company Name: Christiaans Ecommerce LLC
Company Number: 2025-001846281
EIN Number: 38-4379832

Phone: +1 720-796-3270
Email: info@novarano.com

Business Address:
3000 Lawrence Street
Denver, CO 80205
United States

Customer Service:

Monday–Friday: 08:00–18:00 (GMT-05:00) New York Time
Saturday and Sunday: 10:00–16:00 (GMT-05:00) New York Time

Average response time: Within 24 hours.